Alternatives
Outset alternatives for AI-moderated interviews
The closest like-for-like alternatives to Outset are Listen Labs, Strella and Conveo: each is built around an AI moderator, and none has a public rate card. If you want published prices, look at Reos. Great Question, dscout, Maze and UserTesting are broader research platforms that have added AI moderation.
Checked against each vendor's site on . Sources
Why teams look for an Outset alternative
- Outset does not publish prices. Its pricing page says pricing is not one-size-fits-all and asks you to request custom pricing.
- No free plan or trial is listed on Outset's site; it asks you to book a demo.
- Outset's pricing page marks some features as plan add-ons, without amounts.
- Outset lists over 40 languages. Some studies need a language outside that list.
At a glance
Outset alternatives, side by side
What each tool is best for and what it costs, as each vendor states it.
| Tool | Best for | Pricing |
|---|---|---|
| Listen Labs | AI-moderated interviews in many languages, recruited from a large panel | Not published. Per its articles, a subscription for platform access plus credits per recruited participant; they describe a free trial without terms. |
| Strella | Voice interviews with an AI moderator, with card sorting and tree testing | Not published. Its product page says usage-based pricing tiers with unlimited users, without amounts. |
| Reos | Published prices, with AI-moderated and live interviews of your own customers | Published: from $59 per month (Researcher), $249 (Team), $999 (Scale); Enterprise is custom. |
| Conveo | Consumer and brand research by AI-moderated video | Not published. The site shows a "Start for free" sign-up; what it includes is not stated. |
| Great Question | A research CRM for your own customers, with AI moderation as an add-on | Self-serve is $129 per seat per month for up to 5 seats, with a 14-day trial. Enterprise is custom. |
| dscout | Diary and field studies next to AI-moderated sessions | Not published. Core, Select and Enterprise subscriptions are quoted. |
| Maze | Prototype and usability testing first, AI moderation second | Published in part: a Free plan with 1 study a month and 5 seats, and a Starter plan at $99 per month shown in some countries only. Enterprise is custom, and the AI moderator is an add-on to it. |
| UserTesting | Unmoderated video tests on a large participant network | Not published. Annual subscriptions in three editions; a trial is available on request. |
The alternatives to Outset
1. Listen Labs
Best for: AI-moderated interviews in many languages, recruited from a large panel
Listen Labs covers much of the same ground as Outset: an AI moderator runs text, voice or video interviews, usability tests with screen sharing, and concept tests. Its documentation lists over 120 interview languages, 42 of them with voice, and question types that include ranking, card sort, MaxDiff and Gabor-Granger.
Participants come from a recruiting network, which its home page puts at over 50 million people and its documentation at over 30 million, or from your own contacts. No live interviews run by a human moderator are listed. Salesforce completed its acquisition of Listen Labs on November 2, 2026, per Salesforce's newsroom.
Pricing: Not published. Per its articles, a subscription for platform access plus credits per recruited participant; they describe a free trial without terms.
2. Strella
Best for: Voice interviews with an AI moderator, with card sorting and tree testing
Strella runs AI-moderated interviews and also lets your researchers moderate live sessions in the platform. Both kinds of session land in the same synthesis. Studies can embed websites, prototypes, images and videos, and can include card sorting and tree testing.
Participants are customers you already know, or come from Strella's panel: over 8 million participants per its product page; its AI moderation page says over 100 million across 24 panel partners. Its home page lists 46+ languages; other Strella pages say 40+.
Pricing: Not published. Its product page says usage-based pricing tiers with unlimited users, without amounts.
3. Reos
Best for: Published prices, with AI-moderated and live interviews of your own customers
Reos includes AI-moderated interviews on every plan, by video call, audio only or text chat, in 12 languages. Live interviews, Figma prototype tests, card sorts, tree tests and surveys run in the same workspace.
It is built around a panel of your own customers, with Prolific available on request. Analysis reads interviews next to support tickets, email and survey answers, and links each insight to its quotes.
Pricing: Published: from $59 per month (Researcher), $249 (Team), $999 (Scale); Enterprise is custom.
4. Conveo
Best for: Consumer and brand research by AI-moderated video
Conveo runs asynchronous AI-moderated voice or video interviews and is aimed at consumer insights work: concept, packaging and creative testing, shopper research, and quantitative exercises such as MaxDiff.
You recruit with CSV lists, links, QR codes or WhatsApp invites, or through panel partners such as Respondent and User Interviews. Conveo lists SOC 2, ISO 27001, ISO 27701 and GDPR per its demo page; one of its articles says SOC 2 Type II.
Pricing: Not published. The site shows a "Start for free" sign-up; what it includes is not stated.
5. Great Question
Best for: A research CRM for your own customers, with AI moderation as an add-on
Great Question combines a participant panel built from your customer data with live interviews, surveys and unmoderated prototype tests, AI analysis and a repository. Recruiting your own customers carries no per-participant fee.
AI-moderated interviews are an Enterprise add-on and are not available on the Self-serve plan.
Pricing: Self-serve is $129 per seat per month for up to 5 seats, with a 14-day trial. Enterprise is custom.
Great Question website (opens in a new tab)Reos vs Great Question
6. dscout
Best for: Diary and field studies next to AI-moderated sessions
dscout covers diary studies, field studies, usability testing, website intercepts, media-rich surveys and interviews. Its AI-moderated studies follow your research guide, ask follow-up questions, and its product page lists 40+ languages for them (its help center says more than 25).
You recruit from dscout's panel of verified Scouts or invite your own users.
Pricing: Not published. Core, Select and Enterprise subscriptions are quoted.
7. Maze
Best for: Prototype and usability testing first, AI moderation second
Maze centers on prototype testing, surveys and live website testing, with a panel its pricing page puts at over 5 million participants. That page lists the AI moderator, interview studies and card sorting under Enterprise.
Maze says its AI moderator is available as an add-on with Enterprise plans.
Pricing: Published in part: a Free plan with 1 study a month and 5 seats, and a Starter plan at $99 per month shown in some countries only. Enterprise is custom, and the AI moderator is an add-on to it.
8. UserTesting
Best for: Unmoderated video tests on a large participant network
UserTesting is built around its own participant network and the unmoderated think-out-loud test, with live conversations, surveys, card sorting and tree testing next to it.
Its AI moderation asks follow-up questions on spoken answers inside unmoderated tests. UserTesting describes it as limited early access for select customers and not a replacement for researcher-led moderated studies.
Pricing: Not published. Annual subscriptions in three editions; a trial is available on request.
A third option
Where Reos fits
Reos fits when the reason to look beyond Outset is pricing you can read before a call, or a plan you can start without booking a demo.
- AI-moderated interviews on every plan, by video call, audio only or text chat, in 12 languages.
- Live interviews, Figma prototype tests, card sorts, tree tests and surveys in the same workspace.
- A panel built from your own customers, with Prolific available on request when you need people you don't know.
- Analysis that reads interviews next to support tickets, email and survey answers, and links each insight to its quotes.
- Plans from $59 per month, published on the pricing page. Monthly plans cancel any time.
Questions
Outset alternatives, answered
- Listen Labs, Strella and Conveo are built around an AI moderator, like Outset. Reos pairs AI-moderated interviews with live interviews, unmoderated tests and surveys at published prices. Great Question, dscout, Maze and UserTesting are broader research platforms with AI moderation as an add-on or a newer feature.
- Outset does not publish amounts. Its pricing page describes "flexible subscription plans", has a "Get custom pricing" button and says "Our pricing is not one-size-fits-all": the plan depends on your research team, your research needs and your support needs. It also says access varies by your custom plan and add-ons, and that Outset works with enterprise teams on custom pricing.
- None is listed on Outset's site as of November 2026. The pricing page leads to a request for custom pricing. Among the alternatives, Great Question has a 14-day trial of its Self-serve plan, Conveo shows a sign-up labeled as free to start without stating what it includes, Maze lists a Free plan that does not include the AI moderator and Listen Labs' articles describe a free trial without its terms; Reos has no free plan, and its monthly plans cancel any time.
- Reos publishes its prices: $59, $249 and $999 per month, with AI-moderated interviews on every plan. Great Question publishes $129 per seat per month for Self-serve, but its AI-moderated interviews are an Enterprise add-on at a custom price. Maze lists a Free plan, but its AI moderator is an add-on to Enterprise, which is custom. Listen Labs, Strella, Conveo, dscout and UserTesting do not publish amounts.
- Outset itself announced Live Interviews on its blog in October 2026. Among the alternatives, Strella, Reos, Great Question, dscout and UserTesting list live interviews moderated by your own researchers, and Maze lists moderated interview studies under Enterprise. Listen Labs and Conveo list AI-moderated interviews only.
Sources
Checked on . Vendors change plans and prices; if a line here is out of date, tell us and we will correct it.
- Outset pricing, add-ons, languages and methods
- Outset pricing (opens in a new tab)outset.ai (opens in a new tab)Outset interviews (opens in a new tab)Introducing Live Interviews (Outset blog) (opens in a new tab)
- Listen Labs product, panel, languages, question types and billing
- listenlabs.ai (opens in a new tab)Listen Labs docs (opens in a new tab)Listen Labs compare (opens in a new tab)Listen Labs docs FAQ (opens in a new tab)Study design 101 (opens in a new tab)AI qualitative research pricing (opens in a new tab)AI research assistant free trial (opens in a new tab)
- Listen Labs acquisition by Salesforce
- Salesforce newsroom: acquisition of Listen Labs (opens in a new tab)
- Strella moderation, panel, languages and pricing model
- strella.io (opens in a new tab)Strella product (opens in a new tab)Strella AI moderation (opens in a new tab)Strella human moderation (opens in a new tab)
- Conveo product, recruitment, compliance and sign-up
- conveo.ai (opens in a new tab)Conveo product (opens in a new tab)Eight panel partners (opens in a new tab)Book a demo (opens in a new tab)Conveo on qualitative research software (opens in a new tab)
- Great Question plans, prices, trial and AI moderation
- Great Question pricing (opens in a new tab)greatquestion.com (opens in a new tab)
- dscout methods, AI-moderated studies, panel and plans
- dscout.com (opens in a new tab)dscout pricing (opens in a new tab)dscout AI-moderated studies (opens in a new tab)dscout interviews (opens in a new tab)dscout AI moderated study FAQ (opens in a new tab)
- Maze plans, panel and AI moderator
- Maze pricing (opens in a new tab)Maze AI moderator (opens in a new tab)
- UserTesting methods, AI moderation, editions and trial
- usertesting.com (opens in a new tab)UserTesting AI moderation (opens in a new tab)UserTesting plans (opens in a new tab)
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