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BookedWed 11:30 · 30 minIn your calendar · reminders on

Live interview - Maya R.

Maya R.

Captions on: ...so I just left the import running overnight.

Ran the import overnight18:40

recording · transcribingCaptions on18:42

Live interviews

Book it, run it, keep every word

Participants pick a time and join from their browser. The recording, the transcript and your notes end up in the study.

Scheduling

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Share a booking page with your open hours. Reos checks your Google or Microsoft calendar, so nobody books over a meeting.

  • Reminders go out on their ownParticipants get an email a day before and an hour before.
  • Easy to rescheduleParticipants can reschedule or cancel from their confirmation email, and the reminders follow the new time.

Book a session - onboarding interviews

Pick a time with Sam

30 minutes · video call in your browser

  • Tue 12

    09:0014:00
  • Wed 13

    Picked: 11:3015:30
  • Thu 14

    10:0013:30

Google Calendar · busy times hidden

  • Tomorrow, 11:30Your session with Sam
  • In 1 hourJoin from your browser

In the call

Your guide, right beside the call

The call runs in Reos, in the browser. Next to it sit your guide, your notes and a live coach that suggests a follow-up when an answer deserves one.

  • Captions and live translationAnyone in the call can turn on captions, or follow along in their own language.
  • Observers stay out of frameSend teammates an observer link. They watch and take notes, and the participant never sees them.

Beside the call

Getting started

  • How did you first bring your data in?, asked
  • What did you expect to see next?, asked
  • Who did you ask when you got stuck?

Live coach

She said she “hoped” it worked. Ask what she would have done if it hadn’t.

18 of 30 min

Captions · English

...and in the morning it was just there.

2 observers · not visible to Maya

Notes

Every note finds its moment

Type a note when someone says something worth keeping. Once the transcript is ready, Reos moves each note to the moment it was said.

  • Flag the good partsMark a great quote or a key moment, or add a tag, while you listen.

Recording - Maya R.

24:10Transcript ready
  1. Tag · import: 06:12Expected a progress bar on importThere was no bar, nothing, so I just left it.
  2. Great quote: 11:41Went to bed and hopedHonestly? I went to bed and hoped.
  3. Key moment: 17:22Asked a teammate, not supportI pinged Tom before I'd ever open a ticket.

Meeting bots

Booked on Zoom? That works too

Paste a Zoom, Google Meet or Teams link, and a Reos notetaker joins the call.

  • Your guide comes alongLink a moderation guide, and the live coach works in the meeting too.

Add a notetaker

Meeting link

zoom.us/j/84629105

  • Zoom
  • Google Meet
  • Microsoft Teams
Notetaker joinedrecording · transcribing

Guide: onboarding interviews

Live coach on

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