| Reos | dscout | |
|---|---|---|
| Plan | Yes | Partial |
| Recruit | Yes | Yes |
| Conduct | Yes | Yes |
| Ingest | Yes | Partial |
| Analyze | Yes | Partial |
| Act & close the loop | Yes | Not offered |
Reos vs dscout
dscout captures moments. Reos keeps listening.
dscout is excellent at in-context research: diary studies, mobile missions and its own pool of Scouts. Reos has no diary studies. It is built for the customers you already have - AI and live interviews on every plan, the tickets, calls and emails they already send, and analysis that checks every claim against its quote.
The honest take
A moment in context, or the whole story
dscout is built to catch people in the middle of their day. Reos is built around customers you already know, and everything they tell you between studies. If your question needs a diary, dscout is the better tool.
Choose dscout if...
- Your question needs a diary or field study: people capturing moments over days, in their own context, on their phones.
- You need participants you don't have yet, from dscout's own Scouts or its partner panels in 16 countries.
- You need HIPAA or HITRUST, or AI-moderated interviews in more than 12 languages.
Choose Reos if...
- You research your own customers and want the panel, outreach, scheduling and consent in one place, on every plan.
- You want AI-moderated interviews on every plan, next to live sessions and the tickets, calls and emails you already receive.
- Your research data has to stay in the EU, and you want analysis across projects with every claim checked against its quote.
Side by side
The loop, side by side
dscout goes deep on capturing people in context. Here is how the rest of the research workflow compares.
| Feature | Reos | dscout |
|---|---|---|
| Plan | ||
| Research driven by an AI agentover MCP, from Claude, ChatGPT or Gemini | Yes, create projects, add data, start runs | Partial, builds usability studies only |
| Recruit | ||
| Your own customers as a panelCSV upload and in-product forms, segments as filters | Yes | Partial, CSV and Salesforce sync in the Private Panels add-on |
| A ready pool of participants | Partial, Prolific or Respondent, enabled on request | Yes, its own Scouts, plus partner panels in 16 countries |
| Outreach campaigns with remindersreminders only to those who did not reply | Yes, your own sending domain on Enterprise | Partial, own-domain email in Private Panels |
| Scheduling and consent | Yes, on every plan | Yes, custom consent on higher plans |
| Incentives paid out | Partial, through your own Tremendous account, on Enterprise | Yes, PayPal; Tremendous and Tango Card in Private Panels |
| Conduct | ||
| Diary and field studiesparticipants send entries over days, in context | Not offered | Yes |
| AI-moderated interviewstwo-way voice, sessions in parallel | Yes, every plan, 12 languages | Partial, open beta, needs Dscout AI; 26 languages |
| Live interviews, hostedrecorded, transcribed, silent observers | Yes | Yes, 1:1 sessions in its own video tool |
| Unmoderated testscard sorting and tree testing | Yes, plus first-click, five-second & live-website tests, on every plan | Yes, plus media surveys |
| Figma prototype testsmisclicks & rage clicks tracked | Yes, every plan | Yes, usability tests, up to 15 tasks |
| Recorded think-aloud tasksscreen, mic & camera | Yes, every plan | Yes, screen, webcam & audio |
| One open link, no recruiting step | Yes | Yes |
| Ingest | ||
| Recording uploads and transcription | Yes, plus a recorder for Meet, Zoom and Teams | Yes, video files up to 4 GB |
| Ticket, email and call connectorsIntercom, Front, Gong | Yes | Not offered, none among its integrations |
| Analyze | ||
| AI summaries and themeswith citations to the source | Yes | Yes |
| Every claim checked against its quotethe DIVE™ pipeline | Yes | Not offered, citations, no claim check found |
| Analysis across studiesSuper Insights | Yes | Partial, chats per study; across studies via its MCP |
| Act | ||
| Initiatives synced with Linear and Jiratwo-way, status comes back | Yes | Not offered, not among its integrations |
| Pricing & trust | ||
| Published pricesfrom $59 a month, self-serve | Yes | Not offered, customized subscriptions |
| Research data hosted in the EU | Yes, Frankfurt or the US, your choice | Not offered, AWS US East |
| SOC 2 Type II and ISO 27001 | Yes | Yes |
| ISO 42001 certified | Yes | Not offered |
| HIPAA and HITRUST | Not offered | Yes |
based on dscout’s public documentation, October 2026; Reos column checked October 2026 · spotted something out of date? tell us - we’ll fix it
Between studies
dscout asks for a moment. Your customers are already talking.
A diary study is the right tool when you need to see a moment you can't ask about - the kitchen at 7am, the shop aisle, the commute. Reos doesn't do that. What it does is keep listening between studies: every ticket, email thread, call recording and interview lands in one place, next to the research you planned.
- Prompted moments, in dscoutScouts answer missions on their phones over days. Hard to beat for context, and it starts and stops with the study.
- Everything else, in ReosConnect Intercom, Front and Gong once, and new tickets, email threads and call recordings flow in as they happen.
- One place to askInterviews, tests and the stream sit in one repository, so a question about onboarding sees all of it.
one week · two ways to hear a customer
dscout · diary mission
an entry when the mission asks, until the study closes
Reos · what already comes in
whenever the customer gets in touch, all week
- Support ticketsIntercom, Front
- Email threadsFront
- Call recordingsGong, Meet, Zoom, Teams
- AI interviewsany time of day
AI interviews
An add-on in beta, or on every plan
dscout launched its AI moderator in April 2026. Its help centre calls it an open beta, and it needs the Dscout AI package. In Reos, AI-moderated interviews come with every plan, priced in the same units as everything else. dscout's moderator speaks more languages: 26 to Reos's 12.
- Run them tonightHand the AI moderator your guide and run sessions in parallel, listening in live on any of them.
- Priced like everything elseAn AI-moderated interview is 2 units. Researcher includes 12 units a month, Team 60 and Scale 300.
- Live when it mattersOr run the session yourself, hosted in the browser with silent observers, recorded and transcribed.
what it takes to run an AI-moderated interview
dscout · AI moderator
Admit with Dscout AI
- Open beta, per dscout's help centre
- Included on higher plans, an add-on on entry plans
- Desktop Chrome, screen sharing required
- 26 languages
Reos · AI moderator
Admit on every plan
- From $59 a month, 2 units an interview
- Two-way voice in the browser
- Listen in live, pause any time
- 12 languages
participants are always told they are talking to an AI
Pricing
A price you can read before the sales call
dscout sells customized annual subscriptions, metered in activity credits. Reos publishes every plan: from $59 a month with 12 research units included, and an AI-moderated interview is 2 of them.
dscout
- Customized subscriptionsNo list prices. The one figure on dscout's site, on a comparison page, is around $24,400 a year for an entry tier.
- Credits per entryUsage is counted in activity credits, one for each completed entry or session.
- Add-ons on topDscout AI is an add-on on the entry plans, and Private Panels for your own participants is an add-on too.
Reos
- One monthly priceHosting, your team, panel and repository - from $59 a month, with research units included.
- Units, not metersAn interview or a written report is 1 unit, an AI-moderated interview 2, and 100 tickets or reviews 1. Transcription, analysis, clustering and storage come with it.
- Top up, never guessHeavier month than planned? Top up units in one click at a published rate, and they never expire.
Switching
Bring your research with you
Bring your past sessions into Reos - recordings are transcribed with speakers detected, CSV or JSON exports become observations, and the research you already did sits next to everything your customers say from here on.
Recordings & transcripts
Upload sessions from any tool - transcription, speakers, and time-codes are automatic.
Datasets of any size
Survey exports, review dumps, call logs - CSV or JSON, mapped into analyzable observations.
Channels, connected
Point your ticket queue, inbox, and forms at Reos once - new data flows in from then on.
Run your next study in Reos
Sign up, import an interview, and trace your first insight to its source in minutes.