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Reos · initiative - INIT-23

Fail loudly: surface import errors in the dashboard

born from “Trials stall in week two...”12 sources attached

LIN-482 · Import error surfacinglinked in Linear · synced just nowStatus: In progress

3 of 4 sub-issues donereview in progress

When this ships

  • Notify the team in #research
  • Email the 38 customers who hit this
  • Schedule follow-up invites · +3 weeks

The report is the halfway point

Turn insights into solutions and initiatives, watch them ship in realtime through Linear or Jira, then tell the customers who asked - and invite them back to check the fix actually helped. That’s the loop, closed.

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Initiatives

Insights become work items

Create initiatives straight from validated insights - bug fixes, feature work, copy changes, experiments. Each one carries its evidence, so when someone asks “why are we building this?”, the answer is attached.

Reos · initiatives - week-two churn study

“Trials stall in week two...”

Planned

  • CSV column-mapping preview

    7 sources ·tracked in Jira

In progress

  • Fail loudly on import errors

    12 sources ·tracked in Linear

Shipped

  • Onboarding checklist for week one

    9 sources ·tracked in Linear

every initiative carries its evidence - the “why” is always one click away

  • Born from evidenceAn initiative links back to the insight, the observations, and the exact quotes that justify it.
  • Visible to everyoneProduct, engineering, and leadership see the same board - research stops being a PDF and starts being a queue.

Linear & Jira

Watch it ship, in realtime

Link an initiative to Linear or Jira and the status flows back automatically. No chasing engineers for updates - when the issue moves, the initiative moves, and everyone watching the research sees it.

Reos · linked issues - live sync

  • LIN-482 · Import error surfacingupdated 2m agoStatus: In review
  • LIN-490 · Empty-dashboard guidanceupdated 14m agoStatus: In progress
  • ACME-77 · CSV mapping preview (Jira)updated 1h agoStatus: To do

listening for changes · Linear & Jira connected

  • Two-way, liveStatus, assignees, and progress sync as they change - the research repository always reflects reality.
  • No process changeEngineering keeps working where they work. Reos just listens.

Close the loop

Tell the people who asked

When the change ships, notify your team - and the customers from the study who cared about exactly this. Then, after they’ve lived with it for a while, invite them to a follow-up and measure whether it actually helped.

closing the loop - week-two churn study

  1. doneFix shippedLIN-482 closed · Jun 2
  2. doneTeam notified#research · report linked
  3. done38 customers told“You asked for this - it’s live.”
  4. liveFollow-up invites+3 weeks · 14 booked
  5. New study seeded“Did the fix rebuild trust?”back to Plan
  • Customer notifications“You told us about this - it’s fixed.” The single best research-recruitment email ever written, sent automatically.
  • Follow-ups on a timerSchedule check-in invites weeks after launch. The follow-up study arrives pre-planned, participants pre-selected.
  • The loop closesFollow-up answers flow back through DIVE™, into new insights - and your next study starts smarter than the last.

Run your next study in Reos

Sign up, import an interview, and trace your first insight to its source in minutes.

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