Churn survey · open link
- responses
- 212
- median time
- 4:10
Latest answers
The CSV export kept timing out.
Response 212 · just now
Not sure what the team plan adds.
Response 211 · 2 min ago
Setup took us a whole week.
Response 210 · 5 min ago
Surveys
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Read every answer.
Send a survey to hundreds of people, then analyze the answers in the same place as your interviews.
AI follow-ups
A survey that asks why
Turn on an AI follow-up for any question. When someone answers, it asks one short question about what they just wrote.
Question 3 of 7
What nearly made you cancel last month?
The CSV export kept timing out.
Which export were you running when it timed out?
The monthly one for finance. Every single month.
- Up to three eachYou set how deep it goes and what it should dig into.
- Always skippableReos tells respondents before they start, and they can skip any follow-up.
- Six question typesSingle and multiple choice, rating, open text, ranking and matrix.
Analysis
Survey answers, next to your interviews
Each completed response lands in Ingest as its own source. Run the analysis you run on interviews, and one insight can quote a survey answer and an interview side by side.
Insights · churn study
Exports time out
41 answers · 3 interviewsI export every Monday and it just spins.
InterviewDana K. · 14:32 The CSV export kept timing out.
SurveyResponse 212
Plans are hard to compare
29 answers · 2 interviewsI couldn't tell what the team plan adds.
InterviewMarcus L. · 08:10 Not sure what I pay for past one seat.
SurveyResponse 187
Setup takes a week
17 answers · 2 interviewsWe needed IT for the first import.
InterviewYuki T. · 21:05 Setup took us a whole week.
SurveyResponse 210
- Linked to the personInvite someone from your panel and their answers sit on their record, next to their interviews.
- Numbers it can citeReos adds a summary of the charts, so a finding can quote a share, like 46% promoters.
- Traced to the answerEvery observation links back to the response it came from.
Results
The charts are already drawn
Reos charts choice and rating questions as answers come in and lists open answers in full. Split the charts by any single-choice answer, like plan or role, or download every response as a CSV.
How likely are you to recommend us?
0 to 10 · 212 responses
- Promoters46%
- Passives31%
- Detractors23%
Segment byPlan
Team118 responses
Researcher94 responses
drop-off · 9% left on page 2
- A link or an inviteShare one open link, or invite people from your panel. We turn on Prolific and Respondent on request.
- NPS and drop-offA 0 to 10 question shows promoters and detractors, and each page shows who left there.
Questions, answered
- Building and running surveys works on every plan, and so does importing answers from another survey tool.
- Yes. Import the CSV or JSON export in Ingest, and the answers go through the same analysis as your interviews.
- They count as short-form items. 100 responses are 1 unit, whether they come from a Reos survey or an import.
Ask once. Learn from every answer.
Bring the survey you already ran, or run the next one in Reos.