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Comparison

Outset vs Conveo

Both run AI-moderated interviews, recruit participants and analyze the answers, and neither publishes prices for its interview platform. Choose Outset if participants should be able to answer by text, or if you want live interviews led by your own researchers, which Outset announced in October 2026. Both list diary studies and tests of Figma prototypes. Choose Conveo if your work is consumer and market research by voice or video, such as concept, packaging and creative testing, or if you need ISO 27001 on the vendor's list.

Checked against each vendor's site on . Sources

Which one to choose

Choose Outset if

  • Participants should be able to answer by text as well as by voice or video.
  • You want live interviews led by your own researchers: Outset announced them in October 2026, Conveo lists none.
  • You need ISO 42001 or HIPAA on the vendor's compliance list.

Choose Conveo if

  • Your studies are consumer research by voice or video: concepts, packaging, creative and claims.
  • You want MaxDiff with the reasons behind each choice in the same interview.
  • You need ISO 27001 or ISO 27701 on the vendor's compliance list.

Looking at both because neither quite fits? See where Reos fits

Side by side

Outset vs Conveo, feature by feature

What each vendor says on its own site, row by row. Reos is the third column, for reference.

Outset, Conveo and Reos, feature by feature
FeatureOutsetConveoReos
Research methods
Live interviews with a human moderatorYes - Live Interviews, announced on its blog in October 2026None listed - you can upload recorded interviews for analysisYes - hosted in Reos with a live coach, or a notetaker joins Zoom, Google Meet or Teams
Unmoderated testsUsability tests run by the AI moderator on Figma files, prototypes and live sitesUX and design tests inside AI-moderated interviews, with Figma prototypes and screen sharing on desktop and mobileYes - Figma prototype and live website tests, card sorts, tree tests
SurveysLikert, matrix and ranking questions inside AI interviewsSingle-select, multi-select, ranking, slider and MaxDiff questions inside AI interviews; its home page says it offers no surveysYes
AI moderation
AI-moderated interviewsYes - the core productYes - the core productYes, on every plan
How participants answerText, voice or videoVoice or video; no text-only mode is listedVideo call, audio only or text chat
Participants and panel
Your own customersYes - your own panel and customer lists, or a shareable linkYes - CSV upload, public link, QR code or WhatsAppYes - a panel built from your customer list and sign-up forms
External panelYes - recruitment through Outset from partner panels in over 85 countriesYes - eight panel partners per its changelog, among them Respondent and User InterviewsProlific through your own Prolific account, turned on by request
Analysis
AI analysisYes - themes, summaries, quotes, highlight reels and reportsYes - transcription, translation, themes, quotes and cross-study synthesisYes - each insight links to the quotes it was checked against
Feedback from other sourcesUploaded researcher-led interviewsUploaded interview recordings, PowerPoint and Excel filesEmail, feedback forms and meetings through channels; support desk connectors in beta; CSV and JSON datasets
Languages
LanguagesOver 40 languages48 interview languages per its changelog; other Conveo pages give other countsThe AI moderator speaks 12 languages
Security and SSO
Certifications and complianceSOC 2 Type II and ISO 42001 certified; lists GDPR and HIPAA complianceSOC 2, ISO 27001, ISO 27701 and GDPR per its demo page; one of its articles says SOC 2 Type IISOC 2 Type II, ISO 27001, ISO 42001, GDPR
Single sign-onSSO is listed as a plan add-onSSO is listed; the plan is not statedSSO on Scale; SAML SSO and SCIM on Enterprise
Pricing
Pricing modelA custom plan per team, quoted by salesCustom pricing, quoted by salesMonthly or yearly plans with units included; top-up units never expire
Published pricesNot publishedNot publishedYes - $59, $249 and $999 per month; Enterprise is custom
Free plan or trialNone listed; the site asks you to book a demoA "Start for free" sign-up is shown; what it includes is not statedNo free plan; one free analysis of your own interviews before you choose a plan. Monthly plans cancel any time

What Outset does

Outset is an AI-moderated research platform. You write or generate an interview guide, and an AI moderator runs the interviews: it asks the questions, probes on answers and can show stimuli. Participants answer by text, voice or video, in over 40 languages.

The same moderator covers usability tests on Figma files, prototypes and live sites, concept tests, diary studies and quantitative questions such as Likert, matrix and ranking. Live interviews led by a researcher are a recent addition: Outset announced them on its blog on October 26, 2026, with scheduling in Outset and a backroom for your team. You can also upload researcher-led interviews for analysis.

Participants come from your own lists, a shareable link, or recruitment through Outset, which draws on partner panels in over 85 countries. Synthesis is automatic: themes, summaries, quotes, highlight reels and reports, with exports to CSV, PowerPoint, PDF and video.

Outset website (opens in a new tab)Reos vs Outset

What Conveo does

Conveo is an AI-powered qualitative research platform for enterprise teams. Its AI moderator interviews participants by voice or video, without avatars, and asks follow-up questions when an answer is vague. No text-only interview mode is listed.

Its listed uses lean toward consumer and market research: concept, product and packaging testing, creative and claims testing, brand research, shopper research and UX and design testing. Participants can share their screen on desktop or record their phone screen, and click through a Figma prototype inside the interview. Its changelog also lists diary studies. Single-select, multi-select, ranking, slider and MaxDiff questions run inside the interview; Conveo's home page says it offers no surveys.

Participants come from your own contacts by CSV upload, public link, QR code or WhatsApp, or from the eight panel partners its changelog lists, among them Respondent and User Interviews, which run inside Conveo. Analysis covers transcription, translation, themes and quotes, reads tone of voice and facial expression on video, and works across studies. You can also upload interviews you already recorded, and hire a research partner inside Conveo.

Conveo website (opens in a new tab)

Pricing

Outset and Conveo pricing

Outset

  • Outset does not publish prices. Its pricing page says a plan is put together for your team, research needs and support needs, and asks you to request custom pricing.
  • The page lists features and marks some as plan add-ons, without amounts.
  • No free plan or trial is listed; the site asks you to book a demo.

Conveo

  • Conveo does not publish prices for its interview platform. One of its own articles describes the pricing as custom.
  • The site shows a "Start for free" sign-up; what it includes is not stated.
  • Its product page gives typical recruiting costs through Respondent.io: a $6 fee per participant plus an incentive of about $1 per interview minute.

Reos

  • Researcher is $59 per month, Team $249 and Scale $999; Enterprise is custom. Yearly billing gives two months free.
  • Plans include units: one unit is one interview analyzed, an AI-moderated interview is two. Top-up units cost $4 to $6 and never expire.
  • Viewers are free and unlimited on every plan.

See Reos pricing

A third option

Where Reos fits

Reos also runs AI-moderated interviews, next to live interviews, unmoderated tests and surveys in the same workspace. It is built around a panel of your own customers, and its prices are public.

Sign upBook a demo

Reos pricingReos vs Outset

  • AI-moderated interviews on every plan, by video call, audio only or text chat, in 12 languages.
  • Live interviews, Figma prototype tests, card sorts, tree tests and surveys in the same workspace.
  • A panel built from your own customers, with Prolific available on request when you need people you don't know.
  • Analysis that reads interviews next to support tickets, email and survey answers, and links each insight to its quotes.
  • Plans from $59 per month, published on the pricing page.

Questions

Outset and Conveo, answered

  • Both are AI-moderated research platforms. Outset's moderator takes answers by text, voice or video, and Outset announced live interviews led by a researcher in October 2026. Conveo's moderator interviews by voice or video, and its listed uses lean toward consumer and market research such as concept, packaging and creative testing. Both list diary studies and tests of Figma prototypes.

  • Neither vendor publishes prices for its interview platform, so there is no list price to compare. Outset quotes a custom plan per team, and one of Conveo's articles describes its pricing as custom. You need a quote from each for your own volume.

  • Conveo describes voice and video interviews, and no text-only mode is listed. Its home page says it offers no surveys, but single-select, multi-select, ranking, slider and MaxDiff questions can run inside an interview. Outset takes answers by text, voice or video and has Likert, matrix and ranking questions inside its interviews.

  • Yes, with both. Outset accepts your own panel and customer lists or a shareable link. Conveo accepts a CSV upload, a public link, a QR code or WhatsApp. Both also recruit through panels: Outset through partner panels, Conveo through panel partners such as Respondent and User Interviews.

  • Reos publishes its prices: plans start at $59 per month and include AI-moderated interviews, live interviews, unmoderated tests and surveys. It is built around a panel of your own customers.

Sources

Checked on . Vendors change plans and prices; if a line here is out of date, tell us and we will correct it.

Outset product, methods and languages
outset.ai (opens in a new tab)Outset interviews (opens in a new tab)Outset recruit (opens in a new tab)Introducing Live Interviews (Outset blog) (opens in a new tab)
Outset pricing, feature list, SSO and security
Outset pricing (opens in a new tab)Outset security (opens in a new tab)
Conveo product, uses, answer formats and analysis
conveo.ai (opens in a new tab)Conveo product (opens in a new tab)Conveo on qualitative research software (opens in a new tab)
Conveo languages, screen sharing, question types, Figma prototypes, diary studies, uploads and research partners
Conveo changelog (opens in a new tab)Interviews in 48 languages (opens in a new tab)Figma prototype testing (opens in a new tab)Diary studies (opens in a new tab)
Conveo recruiting and panel partners
Eight panel partners (opens in a new tab)Recruiting participants (opens in a new tab)Conveo on AI-moderated research (opens in a new tab)
Conveo security, SSO, pricing and sign-up
Book a demo (opens in a new tab)Conveo on qualitative research software (opens in a new tab)

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